Refund Policy
Common Questions
Most Popular Questions
Refunds may be processed in the following cases:
Duplicate or accidental transactions
Failed transactions where the amount was deducted but not delivered to the recipient
Unauthorized transactions (reported within 24 hours)
Technical errors on our end resulting in incorrect processing
Refunds will not be issued for:
Transactions completed successfully
Fees charged for service usage
Delays caused by third-party services (e.g., Jazzcash,Easypaisa)
We reserve the right to modify, suspend, or terminate services at any timDisputes between the merchant and end-customer (merchants must resolve these directly)e without notice.
To request a refund, please email us at with: Your full name/business name Transaction ID Amount Reason for the refund request Requests must be submitted within 7 days of the transaction date.
Once approved, refunds will be processed within 7 to 10 business days, depending on your payment method and banking institution.
Only if you add a battery backup system. Standard grid-tied systems shut off during outages for safety, but battery storage keeps your lights on.